Privacy Policy
Last Updated: September 8, 2023GENERAL
You understand that from time to time the Sky Castle may be required to collect personal data from you, including but not limited to, identification information such as name, email address, metamask and ethereum wallet address, usage data, and chat conversation history. You acknowledge and agree that we may share personal data with third-party service providers who aid us in meeting our operational needs, including but not limited to, SDKs, third-party payment processing services, hosting services, cloud services, X.com, and other information technology services. We may also share personal data as required to comply with applicable laws and regulations. Sky Castle recognizes that any data provided by you to us is extremely important and we shall, therefore, be particularly sensitive in handling such data. Sky Castle shall not sell any personal data to any third parties. Sky Castle shall use commercially reasonable efforts to employ technical, organizational and physical safeguards designed to protect the personal data we collect and safeguard your data. Nevertheless, no security measures are failsafe and we cannot guarantee the security of your personal data. You are advised that there are inherent security risks in transmitting data, such as emails, addresses or other personal data, via the website, because it is impossible to safeguard completely against unauthorized access by third-parties. Sky Castle shall not be held liable for any damages incurred as a consequence of such security risks or for any related acts of omission on our part.
COOKIES AND ONLINE TRACKING
We use small text files called cookies to improve overall Site experience. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to save your preferences and such cookies expire when you close your browser. We set a persistent cookie that we assign to you when you use our Site to keep you logged in to the Site. You can read more about cookies at www.allaboutcookies.org. Sky Castle tracks users over time and across the Site and the Apps but does not respond to Do Not Track (DNT) signals. However, third parties such as providers of external services like web traffic analysis services, such as intercom or mixpanel may track users over time and over our Site and third party websites and such third parties may also place cookies, via our Site. These cookies are likely to be analytical, performance cookies or targeting cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.
DATA INQUIRIES, REQUESTS, AND DELETION INSTRUCTIONS
For any inquiries or requests related to your data, or to delete your account and data, please send an email to contact@skycastle.ai. If your request is to delete your account and data, our team will then manually delete your account and data.
USERS OUTSIDE OF THE UNITED STATES
We do not target users outside of the United States of America (U.S.). Our computer systems and third party hosting provider systems are currently based in the United States, so your personal data will be processed by us in the U.S. where data protection and privacy regulations do not offer the same level of protection as in other parts of the world, such as the European Union. In particular, you are advised that the U.S. uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his or her consent to the transfer of personal information, regardless of the third country's level of protection. By using the Site and/or the Apps you consent and agree to this Privacy Policy and to the processing of that information in the U.S. as described in this Privacy Policy.
PRIVACY POLICY UPDATES
Sky Castle may need to update this Privacy Policy from time to time. If so, Sky Castle will send registered users an email. We will post our updated Privacy Policy on our Site located at Sky Castle.com and in the Apps along with a notice that the Privacy Policy has been changed so you are aware of what personal information we collect and how we use this information. Sky Castle encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site, Apps and/or continued provision of personal information to us will be subject to the terms of the then-current Privacy Policy.